Today we announced some new features updated in Mulaboration, our product for enterprise as a collaboration tool with social media features. If you have followed our company press release before, I believe you will know about Mulaboration. So in this blog post, I will skip this introduction part and talk more about our latest update. The big update we have in this time is the Network Leads. We have continuing to build a strong solution for enterprise using Twitter. There’s three updates for Network Leads Twitter clients in this release, the first we have add related search terms when you are using Twitter search through it. Secondly, we added a feature called Twitter Scheduled for you to create specific tasks that your Twitter accounts will do automatically in the time you set. Last, this feature is more relatively suitable for management collaborate, we called it Search & Follow Up. Basically, anyone in your company network who responsible for monitoring the Twitter status feeds or saved search, they can assign to specific internal Workgroup to follow up the Twitter message that they selected. Other than Twitter information analysis and communication on potential consumers, now we are integrated Youtube as a media broadcasting tool able for your company to deliver your messages on the Internet cloud.
Let’s start on Network Leads Twitter clients
Related Search Terms
the related search terms are very useful and good way to explore more information within the search keywords that you define. We understand that some search engines on the market now come with this in the search result. This allows you to retrieve more relative information around your search. Base on your search keywords, related search terms will available and appear under the search box if there’s any.
Twitter Scheduled
Basically, you can create any tasks to interact with users in Twitter frequently. We do understand as a business owner or management, you would not have all day long try to keep track in social media of the what people are talk about your company or things you do.
In this features we offered 4 types of schedule conditions:
1. Schedule Tweet
Simply input the message and specify a time of publish, Mulaboration will help you publish your message in Twitter.
2. Search & Reply
You can define a search term and deliver reply message less than 130 characters in this condition. Mulaboration will base on the set of date time you define, and search for people who are talking about the thing you want to search. After retrieve a set of search result. To prevent of abuse your account in reply others like a “spammer”, Mulaboration comes with intelligence determination to see if the users are relative to your search keywords or not. If yes, it will help you to reply the Twitter status immediately.
3. Search & Assign & Follow Up
It similar to Search & Reply. But this condition are not deliver reply message to Twitter users. Instead, you can assign for specific internal Workgroup to follow up the Twitter status message. When your colleagues from the Workgroup saw the incoming message, they act as representative to start conversation with the users. All the Twitter message in the Follow Up Case are recorded, so your colleagues could know what have been mention in the conversation.
4. RSS Feed Tweet
Import you company blog RSS to Twitter, your followers are easier to track your latest news.
We will continue Mulaboration Update Part 2 on this Firday.
