So what’s the lesson here?

The lesson here is that before deciding if social media is going to work for you, and telling any company that you are working with that you want your site/blog/whatever tied into it, do some research. Here are a few things to do first:

  • Define your customer – industry, age, geographic area, etc.
  • Find out where your customers “live.” Are they online? Do they go to tradeshows or read magazines? Do they subscribe to eNewsletters? Do they use Twitter?
  • Look at the demographics of the potential social networks you might get involved in. At a minimum, look at Twitter, Facebook, and LinkedIn. Do those demographics meet those of your potential clients?
  • Find out if there are niche social networks that your clients frequent, including Google and Yahoo groups.

Once you know if you should even get into social media, and which sites to spend time on, it’s strategy time.

Time vs. Money

Running a small business means that I have to be careful how to spend my money. That means if I can do something that takes time rather than money I’ll do it. And that’s why I love social media. Who needs sleep? Not me. I have a coffee IV running 24×7. But seriously, if you don’t have the time or inclination to find out the above list of items before creating a social media strategy, which I would offer should be part of every business strategy, then be prepared to pay for it. The choice is yours: spend time or spend money.

 

Source via The Non Marketer